Guarantee Page

Evan Cockshaw stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Evan Cockshaw products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Evan Cockshaw takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior quality or low-resolution of uploaded images.
  • Design errors introduced by the customer in the design creation process.
  • Errors in user-selected options such as product type or size.

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Evan Cockshaw does not proof documents created by its customers prior to processing.

All washable items - clothing and drinkware - come with a 6 month guarentee in regard to the lifespan of the print as we have no control over the particular method of washing or detergeants used. We are confident that all our items have excellent durability well beyond the 6 month guarentee limit however. Please refer to care instructions to ensure durability.